Wednesday, 15 October 2008

TCS Acquires Passport Seva Project from Ministry of External Affairs

Tata Consultancy Services has a signed a deal with the Ministry of External Affairs (MEA), Government of India, for the Passport Seva Project (PSP), the largest mission-critical E-governance project valued at over Rs 1,000 crore.

The project will be implemented within a Buy-Own-Operate-Transfer or BOOT framework with pilot projects operation within 19 months. The countrywide roll out of the Passport Seva Project will take place within six years and the Government will open 77 Passport Filing Centers across the country in a phased manner. TCS will have end-to-end responsibility of implementing this project.

“We believe that this mission mode project of national importance will make delivery of passport services truly world class in nature. This project reiterates TCS’ commitment to help government deliver citizen services more efficiently through technology and process improvements and will transform passport service delivery to the citizens of India,” said S Ramadorai, CEO and Managing Director, TCS.

After implementation of the Project, the Ministry expects that the process of issuing a new passport will be completed in 3 working days while passports issued under the Tatkal scheme will be dispatched on the same day, subject to address and police verification of applicants. The Master Service Agreement was signed between representatives of TCS and the MEA in New Delhi this week.