Wednesday, 1 August 2007

Avaya Dual Mode for Nokia Devices to Increase Productivity of Mobile Workers

Avaya has devised a new solution that provides Nokia Eseries users with one number access and advanced enterprise telephony capabilities as they travel across private Wi-Fi and public cellular networks.The solution, Avaya one-X Mobile Dual Mode ,combines Avaya’s IP-based applications with Nokia’s Eseries business devices--Nokia E60, Nokia E61 and Nokia E70 models--to deliver the full benefits of fixed mobile convergence...

Avaya has devised a new solution that provides Nokia Eseries users with one number access and advanced enterprise telephony capabilities as they travel across private Wi-Fi and public cellular networks.

The solution, Avaya one-X Mobile Dual Mode , combines Avaya’s IP-based applications with Nokia’s Eseries business devices--Nokia E60, Nokia E61 and Nokia E70 models--to deliver the full benefits of fixed mobile convergence.

With a single Voice over IP (VoIP)-enabled mobile device, workers can “handoff” phone calls using dual mode communications, as they travel from inside a company building (Wi-Fi) to the outside environment (cellular) – and vice versa thus providing them with a more convenient and productive way to manage their communications, while giving organizations a more cost-effective way to manage enterprise mobility.

Calls made to a worker’s deskphone can be received on a Nokia Eseries business device; ensuring mobile workers remain accessible to customers and colleagues wherever they go.

Avaya one-X Mobile Dual Mode on Nokia Eseries business devices delivers greater convenience, enhanced functionality and improved security by giving workers one device for business and personal use, one number call access, and one voicemail message interface. Enterprise telephony features available with the dual mode solution include conferencing, transfer and extension dialing – key capabilities that deliver productive communications for mobile workers. Security benefits include the ability to authenticate the Nokia Eseries device to a PBX, giving businesses greater control over wireless communications by allowing only authorized users to access company systems.

“We’re finding that more and more businesses are using mobile devices in their telephony evolution cycle to deal with an increasingly virtual workforce,” said Nathan Dyer, Yankee Group senior analyst, Enterprise Mobility.

“Apart from cost-savings, integrated Wi-Fi and cellular devices enable simplified management and greater enterprise control over wireless voice devices.”

This dual mode solution is available now, and can be obtained by downloading the Avaya one-X Mobile Dual Mode application. It requires Avaya Communication Manager software, Avaya SIP Enablement Services (SES) and an Avaya Extension to Cellular dual mode license. Avaya SES uses SIP to facilitate the registration of users, and enables the “handoff” functionality.

In a prior agreement, Nokia and Avaya announced a joint alliance to deliver the Avaya one-X Mobile application to Nokia S60-based mobile devices. This new solution extends the joint alliance to dual mode technologies, with both vendors agreeing to cooperate on the marketing and selling of dual mode offerings.